Privacy Policy

1. Introduction

London Electrical Distributors ("we", "our", or "us") operates londonelectricaldistributors.co.uk (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site.

2. Information We Collect

2.1 Information You Provide

If you contact us via email at contact@londonelectricaldistributors.co.uk, we will collect your email address and any information you choose to provide in your message.

If you sign up for our BS 7671 reference and newsletter (the email capture form on calculator pages), we collect:

• Your email address
• The page you signed up from (e.g. which calculator)
• The date and time of signup
• The version of the consent text you agreed to (for our audit records)
• An unsubscribe token (a random identifier so you can unsubscribe with one click)

Lawful basis: consent (UK GDPR Art. 6(1)(a)). We only add you to the list when you tick the consent box on the form. You can withdraw consent at any time using the unsubscribe link in any email we send you, by visiting /unsubscribe with your token, or by replying to any email from us.

Retention: we retain your subscriber record for as long as you remain subscribed. When you unsubscribe, your record is marked unsubscribed and we stop sending you email; we keep the record so we can honour your unsubscribe choice if you sign up again.

2.2 Automatically Collected Information

We may collect certain information automatically when you visit our Site, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

3. How We Use Your Information

We use collected information for:

• Responding to your inquiries and support requests
• Sending the BS 7671 reference and our occasional newsletter (only if you've subscribed)
• Improving our Site and user experience
• Analyzing Site usage and performance
• Detecting and preventing technical issues, including basic anti-spam protection on signup forms

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience. When we implement analytics (such as Google Analytics), we will:

• Use anonymized IP addresses
• Not collect personally identifiable information
• Respect Do Not Track browser settings

5. Third-Party Services

5.1 Mapbox

We use Mapbox for interactive maps. Mapbox may collect certain data when you interact with maps on our Site. Please refer to Mapbox's privacy policy for details.

5.2 Resend (Email Delivery)

We use Resend to send transactional and newsletter emails to subscribers. When we email you, your email address is processed by Resend in order to deliver the message. See Resend's privacy policy for details.

5.3 Google Firebase (Data Storage)

Subscriber records (email, signup source, timestamp, consent version, unsubscribe token) are stored in Google Firebase Firestore. See Firebase's privacy and security page for details.

5.4 External Links

Our Site contains links to external distributor websites. We are not responsible for the privacy practices of these external sites.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

8. Children's Privacy

Our Site is not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
contact@londonelectricaldistributors.co.uk